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If the earbud tips do not fit your ear canals properly or the headset is not worn correctly, you may not experience the desired sound quality or call performance. To address this, change the earbud tips to ones that fit your ears more snugly.
Active Noise Cancellation enables you to immerse yourself in your music by blocking out external noise. Transparency mode, on the other hand, allows you to hear and interact with your surroundings.
The Spatial audio feature, combined with dynamic head tracking, creates a captivating audio experience by placing sound all around you. Additionally, the Adaptive EQ automatically tunes the music to suit your ears.
The earbuds come with three different sizes of soft, tapered silicone tips, allowing you to customize the fit. The force sensor provides easy control over your entertainment, allowing you to answer or end calls with ease.
The earbuds are also sweat and water resistant, ensuring they can withstand your active lifestyle. With the MagSafe Charging Case, you can enjoy more than 24 hours of total listening time.
Furthermore, you can quickly access Siri by simply saying "Hey Siri," adding to the convenience of using these earbuds.
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We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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